Description
Primary Focus: The Server’s primary responsibilities are to provide professional, knowledgeable, genuinely friendly, food and beverage service to all guests in a timely manner and according to the brands steps of service.
Detailed Activities/Tasks:
– Helps to seat guests
– Serves the guest in a professional manner so they are not left wanting or needing anything during their visit and
following the steps of service
– Listens to guests and suggests items that meet their needs and will enhance their experience
– Processes guests orders and payments
– Lives and breathes the brand – continually uses brand lingo and promotes the brand
– Performs related maintenance/cleaning duties as required
– Performs other duties as required
– Follows safe food handling procedures at all times
– Adheres to the Health and Safety policies and procedures outlined in the Health and Safety Program
Required Education
– Provincial Responsible Alcohol Service Training
– Prud’homme Bier Certification, Level 1 – The Bier Enthusiast
Required Experience
– 1-2 years previous experience as a Server in a similar environment
Technical Skills and Knowledge
– Well-spoken/articulate with a wide variety of people.
– Communicates effectively.
– SMILES.
– Friendly.
– Self-confident, cheerful, congenial, enthusiastic, outgoing and energetic.
– Team Oriented: demonstrates respect for and a willingness to help in other job
functions.
– Thrives in a fast-paced environment.
– Financially responsible and able – accurately follows cash out procedures.
– Able to multi-task.
– Clean, groomed and stylish appearance.
– Creates a positive first impression.
– Demonstrates professionalism.
