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Position: Manager, Facility Services

Employment: Full Time

Location: 620 Atlantic Ave, Brooklyn

Expires: December 27

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POSITION SUMMARY: The Manager, Facility Services will be responsible for the day-to-day facility operations of the Barclays Center. Assist with planning and implementation of associated work tasks as well as supervise the full and part-time staff to ensure proper completion. ESSENTIAL DUTIES AND RESPONSIBILITIES: – Planning, organizing, coordinating, and directing all activities and personnel engaged in day to day and event operations at Barclays Center. – Review event notes, and take a leadership role in the setup and breakdown of chairs, tables, pipe and drape, rubber matting and carpets, giveaways, etc. Additionally working with the Events department in setting up and converting conference rooms and banquet rooms as necessary from event to event. – Conduct ongoing reviews of budgets and staffing plans; recruiting, training, supervising, and evaluating departmental personnel and service providers. – Maintain inventory of all Operations equipment including but not limited to tools, tables, chairs, table covers, skirts, pipe and drape, carts, ladders and all other related equipment. – Manage the Event Standby crew by taking dispatch calls and have trained staff (and equipment) readily available to respond to each request. – Establish and maintaining effective working relationships with Directors, managers, supervisors, employees, patrons, clients, service providers and corporate sponsors. – Managing third party service providers by enforcing the agreed upon scope of services within the various signed service agreements. – Developing and maintain standard operating procedures for the Facility Services department. – Prepare and maintaining required reports/records/certifications for the city, code and/or corporate management. – Prepare projected Event Cost Estimate/Analysis for specific areas of responsibility. – Supervise cost accounting expenses for overall budget including but not limited to house equipment rental, supplies and services purchased, event supervision and staff. – Continuously review the departmental needs and recommend repairs, maintenance or special projects. – Creating and implementing purchasing and inventory control systems as it relates to consumable items, tools and equipment within Facility Services. – Projects as required by the Director, Arena Operations. SPECIFIC JOB KNOWLEDGE, SKILLS AND EXPERIENCE: – Bachelor’s degree, or foreign equivalent, in any field plus 5-7 years of progressively responsible positions in an arena. – Specific experience as it relates to an 18,000+ seat sports and entertainment facility; organizing and directing event requirements for sporting and entertainment arena events. – Experience working with Unions and the related trades in regards to work orders, building maintenance and projects. – Working knowledge of tools and equipment related to managing a multi-purpose sports and entertainment facility. – Must have the ability to meet with contractors to obtain estimates for capital projects and see projects through to completion. Setting timelines and adhering to building guidelines while working around the event schedule. – Must have a continuous drive and passion for creating an exceptional experience for all guests, employees, tenants and teams. – Knowledge and previous experience working with NBA, NHL/AHL, NCAA (hockey and basketball), FELD Entertainment, AEG Live, Live Nation and other concert and family show promoters preferred. – Experience in developing and managing budgets. OTHER REQUIREMENTS: – Must have a flexible schedule, with the ability to work nights, weekends, and holidays when necessary. The ability to demonstrate dependability and reliability by being punctual, working assigned and varying shifts and completing responsibilities in a timely manner are required. – Must have the ability to stand, sit, crouch and bend throughout the course of daily activities. – Ability to work in various climates based on the environment. – Must have the ability to stand or sit in one location for a minimum of four hours at a time. – Working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook). – Must have the ability to read, write and understand English in a working environment. – Must be able to pass a criminal background check, employment check and a drug test prior to employment. – Ability to adapt and work effectively in various parts of the facility.

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